The FCA requires that certain information be provided to the client prior to business being transacted so that the relationship between the client and the firm is clearly stated and understood. Jeffries Independent Financial Advisers complies with this requirement.
Our Internal Complaint Handling procedures are available on request. If you have reasons to raise a concern please contact us on 01900 820160, write to us at Sutton House, Dovenby Hall Estate, Dovenby, Cockermouth, Cumbria, CA13 0P N or email firstname.lastname@example.org
If we are unable to resolve an issue to your satisfaction you may be able to refer the matter to the Financial Ombudsman Service. More information is available on request or by visiting www.financial-ombudsman.org.uk.